Terms and Conditions

We strive to provide accurate descriptions and prices for our products and services. However, we do not guarantee that all descriptions or prices are error-free. We reserve the right to modify or discontinue any product or service without prior notice.

Your order constitutes an offer to purchase. We may accept or reject your order at our sole discretion. Upon acceptance, we will provide an order confirmation via email. If there are any issues with your order, we will contact you using the details you provided.

As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase.

As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.

All payments are processed through secure payment gateways. You agree to pay the total amount specified in your order, including applicable taxes and shipping fees.

We aim to process and ship your order within five business days. Shipping times may vary based on your location. You will receive a tracking number via email once your order has shipped. If you do not receive tracking information within six business days, please contact us at [email protected] or call us at +1(434)264-1444 or +94 72 353 9009.

If your order is in stock and we process the charges to your credit card, it will ship within five business days from the date of your order.

We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provide when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at [email protected] or call us at +1(434)264-1444 or +94 72 353 9009.

All tech accessories sold on AdumaKuduma.lk are covered by a 1-year warranty from the date of purchase, unless stated otherwise on the product page.

The warranty covers manufacturing defects only. It does not cover physical damage, water or liquid damage, cosmetic damage, damage caused by incorrect usage, unauthorized repairs or modifications, or normal wear and tear. Products with removed, tampered, or illegible warranty stickers or serial numbers are not eligible for warranty claims.

To make a warranty claim, the product must be returned with its original box, all included accessories, and the purchase invoice or order confirmation. Warranty claims are processed within 3-7 working days of receiving the item. Depending on the inspection outcome, we will repair the item, replace it, or issue store credit for a future purchase.

The customer is responsible for the shipping cost of sending the item to us for warranty claims and returns.

If you receive a defective or damaged item, you may request a return within 14 days of delivery. Items must be unused, in their original condition, and in their original packaging with all accessories and the purchase invoice. Please note that the customer is responsible for return shipping costs; we recommend using a trackable shipping method.

Returns are not accepted for change of mind, or for selecting the wrong product, model, or color. Items that have been used, installed, or show signs of wear not caused by us cannot be returned.

All returned items go through a technical inspection before a replacement or refund is approved. For more information on returns, contact us at [email protected] or call us at +1(434)264-1444 or +94 72 353 9009.

Refunds are issued only for manufacturing defects or faulty products confirmed by our technical inspection, where a repair or replacement is not possible. Approved refunds will be processed to the original payment method within 7-10 business days of receiving and inspecting the returned item. If you prefer a replacement or store credit instead, please specify this when you initiate the return. Original and return shipping fees are non-refundable.

You may cancel your order before it is shipped. Once an order has been processed and shipped, we cannot cancel it. To request a cancellation, contact us as soon as possible at [email protected] or call us at +1(434)264-1444 or +94 72 353 9009.

All content on our website, including text, images, and logos, is the property of Adumakuduma and may not be used without permission.

We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or services. Our liability is limited to the maximum extent permitted by law.

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective when posted on our website. Your continued use of the site constitutes acceptance of the updated terms.