Welcome to adumakuduma.lk!
All tech accessories sold at AdumaKuduma.lk come with a 1-year warranty against manufacturing defects. If there is an issue with your order, we are here to help.
1-Year Warranty
Covers manufacturing defects
14-Day Returns
For defective items, from delivery
Return Shipping
Paid by the customer
All tech accessories purchased from AdumaKuduma.lk are covered by a 1-year warranty from the date of purchase, unless stated otherwise on the product page. The warranty covers manufacturing defects only.
The product must be returned with its original box, all included accessories, and the purchase invoice or order confirmation. Claims are processed within 3–7 working days of receiving the item. Depending on the inspection outcome, we will repair the item, replace it, or issue store credit for a future purchase. The customer is responsible for the shipping cost of sending the item to us.
If you receive a defective or damaged item, you have 14 days from the date of delivery to request a return. To be eligible, the item must be unused, in the same condition that you received it, and in its original packaging with all accessories. We require the purchase invoice or order confirmation to process your return. All returned items go through a technical inspection before a replacement or refund is approved.
Returns are not accepted for change of mind, or for selecting the wrong product, model, or color. Items that have been used or installed, items without original packaging or accessories, and items marked as non-returnable at the time of purchase are also exempt from returns.
Contact Customer Support
To initiate a return, please contact our customer support at [email protected] with your order number and details about the product you would like to return.
Secure & Ship Your Item
Our customer support team will provide you with instructions on how to send your item back. Please ensure that the item is securely packaged to prevent any damage during transit.
Inspection & Notification
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your return.
Refunds are issued only for manufacturing defects or faulty products confirmed by our technical inspection, where a repair or replacement is not possible. If your refund is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer's policies. If you prefer, you may choose a replacement or store credit instead.
In some cases, only partial refunds may be granted. This may apply to items that are returned in damaged condition, have missing parts, or show signs of use that are not due to our error.
If you haven't received a refund yet, first check your bank account or credit card statement. If the refund has not been posted, please contact your bank or credit card company, as it may take some time before the refund is officially posted. If you've done this and still have not received your refund, please contact us at [email protected].
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at [email protected]. We will provide instructions on how to return the defective item and send you a replacement.
Customers are responsible for paying their own shipping costs for returning items, including warranty claims. Shipping costs are non-refundable. We recommend using a trackable shipping method, as we cannot be responsible for items lost in transit.
If we shipped you the wrong item, we will cover the cost of return shipping and send the correct item at no extra charge.
For any questions or concerns about our returns policy, please reach out to us:
AdumaKuduma — E T C International Holdings LLC · 2026
